SHIPPING TIMELINE

We offer free shipping to worldwide Any product(s) you purchase from our store normally takes 5-8 business days to deliver.

Note : due to global pandemic, there can be slight delays in order to arrive.

You can contact us at mkjackets719@gmail.com if your product(s) is not shipped in the mentioned timeline.

TRACKING

Tracking information will be forwarded to you via email once the product is shipped from our location.

You can track your order status from our Order Tracking Page Or contact our customer service team at mkjackets719@gmail.com

COURIER SERVICE

We use the most valuable courier services that are known for shipping products timely. We may choose to ship from US and UK or we may prefer to ship your item(s) from our warehouses in overseas using services such as DHL, FedEx or USPS.

DAMAGED/DEFECTED ITEM(S)

If your ordered item(s) was damaged during the transit, please contact us within 3 days. We put 100% efforts in providing the best quality product and services to our customers.

FREQUENTLY ASKED QUESTIONS

Do you ship outside of US?

Yes, we ship worldwide and we offer free shipping Worldwide, customers may have to pay a VAT charges (custom taxes) when they receive their orders.

What day will my package ships?

Tracking information will be forwarded to you via email once the product is shipped from our location.

How can I change my shipping address.

Simply, contact our customer care at mkjackets719@gmail.com to change shipping address.

How can I reschedule my delivery time?

If you want to make changes in your order, simply contact our customer care at mkjackets719@gmail.com. If the order is already shipped and on its way to you, you need to contact the courier service that is delivering your parcel and reschedule.

How do I track my order?

After placing your order, you will receive a tracking link from us within a few days.

You can track your order status from our Order Tracking Page Or contact our customer service team at mkjackes719@gmail.com

It is indeed our top most priority to make sure that our valuable buyer gets the ordered product delivered to him/her as soon as possible. We believe that customer deserves the supreme quality best quality product and it is simply because of this reason that we make sure that our each and every item is simply made fresh instead of sending a stale pre-made old product to our beloved customers. However we always have particular best selling items in the stock so that we can make them reach at your end as fast as possible to our customers.
However, all such processes does not affect our most committed delivery time at all. Almost majority of the creative designs are made beforehand and in almost all scenarios it hardly takes 2-3 working days to prepare a worthwhile jacket, unless a custom order is placed or due to any exception about which we definitely inform the buyer beforehand. Not only do we believe in the process of cost effectiveness of online selling but we also pride ourselves in ensuring that we always grantee transactions of the utmost honesty with our reliable clientele with whom we love to do our business. Feel don’t hesitate and feel absolutely free to browse our website in order to see how transparent and well managed our business methods are.

What are the countries from whom we accept orders from?

We full heartedly accept orders with full responsibility from all over the world. To find out if we deliver our product to your country simply click on the menu at the very top of the website page. If your country is listed among them then select it and all prices will then be showed in your local currency based on current average exchange rates.

How do we manage quick shipping around the world?

Mkjackets.com shipping and delivery cycle is really pretty smooth and we ensure that our buyers get their jackets quickly. this is the reason that we have got warehouse in 6 countries of the world.

Still there are many designs that are to be manufactured from scratch and for that purpose we use fresh material (such as processed genuine animal hides), these items are also sent through quicker courier services.
The complete duration of the cycle from the inception of the order to the delivery takes no more than 7 working days unless some unusual out of routine exception comes around such as natural disaster or simply unavailability of certain patterns or good quality raw material which is instantly being updated to the buyer.

Do we have any of the retail outlets?

We do not really have any retail outlets as this is the only way we can keep our costs incredibly low and pass the resulting savings straight to our cherished customers.

What are the costs involved in Shipping and Delivery?

In order to cut the shipping costs to the lowest level, we usually ship from the spot of our nearest warehouse if the item is on the spot readily available in stock.
Cost of Shipping at Mkjackets.com demarcation varies from $0 to $24 again depending on the particular location of the buyer and the nature and brand of the shipping service which is used.

What are the Import Taxes and Duties?

Import taxes and duties are just solely part of buyers responsibility, though we may also try accommodating our passionate buyers in this regard, still in the case of any import duties, we cannot be held liable for that.

At Mkjackets.com our prime motive like many other sellers is customer satisfaction so for that matter we would certainly like to help buyers in saving their costs however we do not have any control over the customs of their countries as custom policy differ region to region and some countries are very strict in imposing duties for importing any high value item.

Please contact us at info@Mkjackets.com if you are unsure about anything and we would certainly like to help so that you can always avail unique shopping experience at Mkjackets.com.

Please note: The policy of ours differs all around the world and some of the countries are found to be very religious in fixing taxes for the sake of importing any high valuable cherished item.

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